FAQ

In which countries is the EU Zero-Rating VAT Program available?

Currently, the Pride.Audio VAT Purchase Program is available for shipping to Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Germany, Estonia, Finland, France, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Ireland, Poland, Portugal, Slovakia, Slovenia, Spain, and Sweden.

If I ship to countries outside of the European Union, how can I refund VAT?

Currently, VAT refunds for other countries are not available.

Can I change the shipping address?

No, VAT can be only deducted when you choose the address you submitted for VAT registration as the shipping address.

Are VAT refunds available for all products?

Yes

Im a verified VAT customer. How will refund the VAT on my previous orders?

For verified VAT customers, the 0% VAT will be applied directly at checkout when shopping on the DJI website. For previous orders, you will need to bring your invoice to your local Customs office in order to claim a full refund.

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online@pride.audio

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